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pj555 collects only the account and transaction data needed to run your wallet, process Rocket or Upay payments, and keep your session secure. This policy tells you exactly what we hold, why we hold it, and what you can do about it — and access to our platform always depends on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — your name, contact information, and the credentials you choose. If you use Rocket or Upay to fund your wallet, our payment processing layer records the transaction reference and amount so your account balance updates correctly. We do not store your mobile wallet PIN or full card details on our servers. We also collect standard session data: device type, browser version, pages visited and session duration. This helps us keep the account experience consistent whether you are on a phone browser or returning on a different device. We may use cookies and similar tools to remember your login state and language preference. Data is retained for as long as your account remains active and for a period after closure as required by applicable rules in the regions where we operate. We do not sell your personal information to third parties. Where we share data — for example, with a payment rail like Rocket to complete a transaction — that sharing is limited to what the transaction requires. All of this applies subject to local law and the eligible regions we serve in Bangladesh.
This policy applies to pj555 and the account services we run directly. It does not extend to third-party websites linked from our pages, and it does not govern how external payment providers handle data on their own platforms. Understanding the boundary helps you know when to check our policy and when to check theirs.
Any data you submit when registering, logging in or updating your account profile on pj555 falls within this policy. That includes your contact details, security credentials and account preferences as stored in our system.
Transaction references generated when you deposit or withdraw using Rocket or Upay are covered here. The data we hold is limited to the reference, amount and timestamp. The payment provider's own privacy terms govern what they retain on their side.
Pages you visit on pj555, session duration, device and browser data, and cookie-stored preferences are all within scope. We use this to maintain login continuity and improve how the account area works on mobile.
Game content from studios available in our lobby, external analytics tools and linked sites operate under their own privacy terms. We are not responsible for data practices on platforms outside pj555, and we encourage you to review those policies separately.
You have real, practical options when it comes to the data we hold on your account. You can request a summary of the personal information linked to your account at any time by contacting us through the support route listed on the site. If any detail is wrong — your registered contact number, email address or account name — you can ask us to correct it and we will action that request once we verify your identity through your account login. You also have the right to ask us to delete your account data, subject to any retention obligations that apply in the regions we operate. If you want to know how long we keep a specific type of record, raise that question with our support team and we will give you a factual answer. None of these rights depend on you making a payment first — they are available to any registered account holder. Where local law in Bangladesh or another eligible region gives you additional rights, those apply on top of what is written here.
Contact our support team to request a summary of the personal data held against your account. We will confirm the categories of data, the purpose for holding them and the retention period that applies.
If your registered name, contact number or email is wrong, raise a correction request through the account help route. We will update the record once your identity is confirmed via your account login.
You can ask us to remove your personal data when you close your account. Deletion is carried out subject to any retention rules that apply in your eligible region — we will tell you clearly if any data must be held for a set period.
If any part of this policy is unclear or you want to know how a specific data type is handled, write to us via the published support route. We respond with a factual answer, not a template reply.
If you have a question about this privacy policy, want to exercise one of your data rights, or need to report a concern about how your account data is being handled, use the contact routes published on pj555. We do not list hours or response times we cannot verify — check the site for the current routes available to you.
Open the chat widget in your account area on pj555 to reach the support team directly. This is the fastest route for account-specific privacy questions.
Send your data request or policy question to the email address published on the Contact page of pj555. Include your registered account details so we can locate your record.
The Help section inside your signed-in account area lists current support routes and published policy documents. Check there first for answers to common data and privacy questions.
We apply access controls so that only the account functions that need your data can read it — your Rocket or Upay transaction reference is visible in your wallet history, but it is not shared with game content areas. Cookies on pj555 are used for session continuity and preference storage; you can manage cookie settings through your browser, though disabling certain cookies may affect how the account area works on your device.
Access to your account record is protected by your login credentials. We advise you to use a unique password and to log out when leaving a shared device. If you suspect unauthorised access, contact support immediately via the route published on the site.
Cookies we set are explained in our Cookie notice linked from the footer of pj555. You can adjust browser-level cookie permissions at any time. Session cookies expire when you close the browser; preference cookies persist until cleared.
We keep account data for as long as the account is active and for a defined period after closure, as required by applicable rules in the eligible regions we serve. You can ask us the exact period for your account type through the support route.
When we update this policy, the revised version is published on pj555 with the date of change shown at the top of the page. Continued use of your account after a change is posted means you have seen the update. You can request a change to your own data at any time.
Real questions from account holders about how pj555 handles personal data, wallet records and your rights under this policy.
We collect the name, contact number, email and login credentials you enter at registration. If you fund your account via Rocket or Upay, we also record the transaction reference and amount. We do not store your mobile wallet PIN or full card number on our servers.
We share data only where it is necessary — for example, passing a transaction reference to Rocket or Upay to complete a payment. We do not sell your personal information. Third-party services linked from our site operate under their own privacy terms.
Contact us through the support route published on pj555 and ask for a summary of your account data. We will confirm the categories held, the reason we hold them and the applicable retention period. No payment is required to make this request.
Yes. Raise a correction or deletion request via our published support route. Corrections are made once your identity is confirmed through your account login. Deletion is subject to any retention obligations in your eligible region — we will explain those clearly if they apply.
We retain data for a set period after account closure, as required by applicable rules in the regions we operate. The exact period can depend on local law and your account type. Ask our support team for the specific figure that applies to your account.
It covers the transaction data we hold on our side — the reference number, amount and timestamp recorded in your wallet history. The portion of data held by Rocket or Upay on their own platforms is governed by their respective privacy terms, not this one.